FAQs

When will I receive my items?

All items are produced and shipped from our facility within 5 to 9 business days from the time of purchase. Standard shipping times then apply. Click the tracking information located in your confirmation email to view your shipping details and lead time. Deliveries may take longer for international orders due to customs regulations within your country. Please contact us at info@u0c1xb-r0.com if your order hasn't arrived within the expected lead time.

What methods of payment do you accept?

Visa, Master Card, AMEX, PayPal, Diners Club, Discover, JCB, SEPA Direct Debit (for EU customers).

Do you ship internationally?

We currently ship to the European Union, the United Kingdom, and the United States. Additional shipping charges and customs fees may apply for orders outside the EU.

Your page is not loading, what's happening?

Please contact us and tell us about the issue you are having so that we can fix it ASAP.

Do I keep getting an error message, what's happening?

Please contact us and tell us about the issue you are having so that we can fix it ASAP.

I just noticed that I chose the wrong item by mistake, can you swap my product?

Please contact us as soon as you find out that you have made an error. If we catch the issue before the item goes into production, we can make the change. Remember, we strive to send out your product ASAP so act fast!

Can I change or cancel my order?

You have the right to cancel your order within 14 days without giving any reason (see our Returns & Refund Policy for details). For changes or cancellations outside this period, please contact us as soon as possible. Changes or cancellations are dependent on whether we have shipped the product already.

How do I order?

When you find the product you would like to buy - simply press "Add to cart" and then "Check out". From there you will only have to enter the shipping information that is required and pay through Visa, Master Card, AMEX, PayPal, Diners Club, Discover, JCB, or SEPA Direct Debit.

Is my payment secured?

Yes. 100% secured. We ensure your safety and peace of mind and comply with the EU's Strong Customer Authentication (SCA) requirements under PSD2.

If you have any question about u0c1xb-r0.myshopify.com, feel free to contact us. We are ready to provide the best services to you.

CONTACT INFORMATION:

Email: info@u0c1xb-r0.com

Address: 5590 Orange Orchard Dr, Oakland, FL 34787,United States

Phone Number: +1 (201)604-9749

Business Day: Monday - Saturday

Business Hours:

Mon - Sat : 9:00 - 22:00
Sunday: 10:00 - 17:00

We will answer you as soon as possible.